Grooming

Pricing ranges depending on breed and size.

• *Available shampoo (all natural protein, hypo-allergenic, oatmeal, medicated, whitening)
• We also offer an Express Service for dogs with special needs (please ask for more information).
• We can trim your dog to any style you wish from a short kennel cut to any breed standard.
• Additional charge for haircuts on natural coated dogs.
• Bath & brush-out packages available.

De-Matting Policy

Excessive de-matting can be a very painful and dangerous process for your pet if not done by a professional. We will not attempt to de-matt excessive matting. We will assess each case individually and discuss options with you. We do not offer a groom without doing a full brushing; it is against our policies to leave in the matts. If we are unable to brush out the matts, the hair will have to be cut. The length of the haircut will depend on how much space there is between the matt and the skin’s surface (usually mats are very close to the skin, making the cut extremely short).

Pet Behavior and Stress Policy

For the benefit of both the pet and the stylist, we will not continue working with vicious or aggressive pets and may refuse service. If a pet is usually upset, we may skip any stressful procedure or take a “time out” before we continue.
We do not use tranquillizers.

Pre-Existing Conditions and Experiences

Your pet’s safety and comfort are our primary concern. Please advise us of any allergies, sensitive skin or pre-existing medical conditions. Also let us know of any past negative grooming experiences. We want to avoid repeating any unpleasant experiences you or your pet may have had.

*All cat grooms include nail trim.